Refund policy
FAM Sports
Effective Date: Feb 16th, 2026
30-Day Return Window
Customers may request a return within 30 days of receiving their order.
Eligibility Requirements
To qualify for a return:
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Item must be unused
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Item must not show signs of play, wear, grip use, or impact damage
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Item must be returned in original packaging
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Proof of purchase is required
Used equipment is not eligible for return unless defective.
Return Authorization
All returns must be approved before being sent back.
To request a return, contact:
support@famsports2.com
Unauthorized returns will not be accepted.
Return Shipping
Customers are responsible for return shipping costs unless the item is confirmed defective or incorrect.
If a return is approved due to a manufacturing defect or shipping error, FAM Sports will provide a prepaid return label.
Defective or Damaged Items
If your item arrives damaged or defective, contact us within 7 days of delivery with photos. We will evaluate and resolve the issue promptly.
Non-Returnable Items
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Sale items
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Gift cards
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Custom or personalized products
Refunds
Once the returned item is received and inspected, we will notify you of approval or rejection.
Approved refunds will be issued to the original payment method within 10 business days.
Original shipping fees are non-refundable unless the return is due to our error.